At Sharamagifts.com, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Eligibility for Returns
Items must be returned within 15 days of receipt.
Items must be unused, in their original condition, and in the original packaging.
Personalized or custom-made items are non-returnable unless they are defective or damaged upon arrival.
Process for Returns
To initiate a return, please contact us at info@sharamagifts.com with your order number, the reason for the return, and, if applicable, photographs of the defective or damaged item.
Our customer service team will provide you with return instructions and the return shipping address.
Please ensure the item is securely packaged to prevent damage during return shipping.
Return Shipping
You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
For defective or damaged items, we will cover the return shipping costs.
Refunds
Eligibility for Refunds
Refunds are processed once the returned item is received and inspected.
If the item is returned in its original condition, a full refund will be issued.
If the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error, only a partial refund may be granted.
Process for Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer’s policies.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at info@sharamagifts.com.
Exchanges
Eligibility for Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at info@sharamagifts.com.
Process for Exchanges
Follow the same steps as for returns to initiate an exchange.
We will send you a replacement item once we receive and inspect the original item.
Contact Information
If you have any questions about our Refund & Return Policy, please contact us:
